Skip to main content

Overview

In fast-paced, knowledge-heavy environments, teams often face an avalanche of questions: Repetitive queries, delayed responses, and scattered information across silos. As the volume of content grows, so do the gaps in knowledge sharing and response efficiency.

Time is lost. Productivity suffers. And critical answers stay buried.

Help Hive is an AI-powered chatbot that transforms your documents into a dynamic knowledge source—connecting people with the information they need, instantly and accurately through natural language conversations.

Key Features

Natural Language Q&A
Ask questions the way you speak—get precise, conversational responses instantly.
Document Upload Portal
Easily upload internal documents and knowledge assets to power Help Hive's responses.
Customer-Specific Knowledge Base
Built on your organization’s data—ensuring context-aware, relevant answers every time.
RAG-Powered Search Engine
Combines retrieval with generation to deliver fast, accurate answers from trusted sources.
Cloud Agnostic
Supports user data access via SFTP, AWS S3, and Azure Blob Storage
Easy Plug-and-Play Chatbot
Integrates into your website or platform, with minimal setup and no complex configurations

Benefits

Seamless User Experience

Effortless Assistance

  • Instant responses in a conversational format

Reduced Frustration

  • No need to navigate complex menus or wait for support.

Operational Agility

24/7 Availability

  • Support anytime, anywhere.

Reduced Workload

  • Automates routine inquiries, freeing up human agents for complex issues.

Precision & Reliability

Reliable Information

  • Delivers up-to-date and precise responses.

Reduced Errors

  • Eliminates inconsistencies in information retrieval.

Business Use Cases

Patient Self-Help Agents

Patient Self-Help
Agents

Using Help Hive for assisting patients to get answers to their questions on the hospital website, without contacting the call center.
Logistics Managers

Contact Center Agents

Enable support teams to quickly access product manuals and troubleshooting guides, reducing resolution times and improving customer satisfaction.
Investment Bankers

Investment Bankers

Leveraging Help Hive for extracting key information from a Due Diligence Agreement instantly.

Why Neurealm?

Deep Domain Understanding
Decades of experience across healthcare ecosystems, from providers to payers, inform every solution we build.
AI-First Approach
We embed intelligence at the core—leveraging GenAI, ML, and automation to drive better outcomes.
Engineering Mindset
Solving complex challenges at the core with scalable, future-ready solutions.
Engineer, Modernize, and Operate Partner
We co-create, modernize, and run mission-critical healthcare systems with lasting impact all under one roof.
Explore Our Other AI Solutions

Learn More

Start transforming how your teams access information with Help Hive. Get in touch with our team.

Contact Us